You may return your unused product for a full refund within 30 days of the purchase date. Thereafter you may return your unused product for a $35 restocking fee. The manufacturer warranties this product to be free of manufacturing defects for a period of six months from date of purchase. This Limited Warranty does not cover normal wear and tear, nor any damage, failure or loss caused by improper assembly, maintenance, storage or use of the product. This Limited Warranty will be void if the product is ever used in a manner other than for recreation or transportation, modified in any way, or rented.

You can expect a full refund to your credit card 7 to 14 days of our receiving your return. It may take up to 30 days to be visible on your credit card statement.

Customers are responsible for shipping costs unless the product is defective or an error has occurred when filling the order.

We do not offer direct exchanges. If you wish to exchange product you will need to return the undesired product for a full refund and make your new purchase at Brooklynworkshop.com.

Return Instructions:

If you need to return an item, please print and fill out the return sheet provided in the pdf below.

Please be sure to note the item you are returning and the reason for your return using the codes provided.

Once you have completed the form, please box it up and send it by ground freight. (We recommend purchasing tracking information to help expedite return claims).

Click here to print a new form. (You will need Adobe Acrobat reader to view the form)

Please note that if you are using the downloaded version of the return form, please include your delivery number and / or order number on the form you include in your package.